Privacy Policy

Your privacy is important to us. At Dincey Limited, it is our policy to respect your privacy and comply with any applicable laws and regulations regarding any personal information we may collect about you, including through our website, https://dincey.com, and other websites we own and operate.

Effective Date: August 27, 2021
Last Updated: February 5, 2023

What We Collect

We collect two types of information:

• "Voluntarily Provided" Information – information you knowingly and actively provide when using or participating in any of our services.

• "Automatically Collected" Information – information sent automatically by your devices when you access our products and services.

Log Data

When you visit our website, our servers may automatically log the standard data provided by your browser. This data may include your device’s IP address, browser type and version, pages visited, time and date of visit, time spent on each page, and other details.

In the event of certain errors, we may collect additional data regarding your device and the action you were attempting. This information may be combined with other data to personally identify you.

Device Data

We may collect data about the device you use to access our website, such as:

• Device type

• Operating system

• Unique device identifiers

• Device settings

• Geo-location data

Personal Information

We may ask for personal information including:

• Name

• Email

• Social media profiles

• Date of birth

• Phone/mobile number

• Home/mailing address
  

User-Generated Content

Any user-generated content (e.g., reviews, photos, videos) submitted for publication may be linked to your account or email and can become publicly accessible.

Legal Bases for Processing

We only collect and use your personal information when we have a legitimate reason to do so, and only to the extent necessary to provide our services.

When We Collect Personal Information

We may collect personal information when you:

• Register an account

• Make a purchase

• Subscribe to a newsletter

• Participate in competitions, giveaways, surveys

• Interact with us via email or social media

• Mention us on social platforms

Purposes for Collection and Use

We collect, hold, use, and disclose personal information for:

• Providing and improving our core services

• Customizing your experience

• Processing transactions

• Communicating with you

• Marketing and promotional purposes

• Responding to inquiries and support needs

• Internal record-keeping

• Legal compliance and fraud prevention

• Employment consideration

We may combine information collected from various sources to enhance your user experience.

Data Security

We take commercially reasonable steps to protect your data, but no method of transmission or storage is 100% secure. You are responsible for maintaining the confidentiality of any passwords or access credentials.

Data Retention

We retain your personal information only for as long as necessary. Once no longer required, it will be deleted or anonymized unless required for legal, archival, or reporting obligations.

Disclosure to Third Parties

We may share personal data with:

• Our parent, subsidiary, or affiliate companies

• Service providers (IT, hosting, analytics, marketing, etc.)

• Contractors and employees

• Business partners and agents

• Contest/giveaway sponsors

• Credit agencies or courts (as legally required)

• Law enforcement and regulators

• Entities acquiring our business or assets

Third-party services in use: Google Analytics

International Transfers

Your data may be stored and processed in the United States, UK, Brazil, Lithuania, Singapore, or Indonesia. If transferred, we ensure data protection is consistent with applicable laws.

Your Rights

You have rights to:

• Access the personal data we hold about you

• Correct inaccuracies

• Withdraw consent to marketing

• Request deletion of your data

• Lodge complaints to data protection authorities

Cookies

We use cookies to collect information about your interactions with our website and improve your user experience. See our [Cookie Policy] for more information.

Business Transfers

In the event of a merger, acquisition, or bankruptcy, your personal information may be transferred to the new owners.

External Links

Our website may link to external sites not operated by us. We are not responsible for the content or privacy practices of these sites.

Changes to This Policy

We may update this policy from time to time. Significant changes will be communicated to you via email or through prominent notice on our site.

Contact Us

For any questions or concerns regarding your privacy, contact us at:
📩 Email: info@dincey.com